We believe that personal service is the best way to do business. Because we are a custom shop and you can have anything built to your specs, an online order form is not a good option. Speaking direct over the phone leaves the smallest chance for misunderstandings and is the easiest way to explain what you want. You will probably have some questions to ask anyways, and talking in person is the best way to get them answered quickly and correctly.
If you have a drawing of the tank and can get it to us, great. If not and the tank is simple then a conversation about the tank and details will usually suffice. We will make a simple hand drawing and take notes for our own use to ensure you get what you are looking for. On some projects, such as odd shapes and filter designs, we may request that you send us a drawing of what you would like to avoid any misunderstandings.
To place an order, a deposit of 50% is required. Your lead time starts from the time this deposit is received. In general, projects are built in the order the deposits are received.
The balance is due when the product is finished and ready to be shipped, or when it is picked up.
To speak with us, either to place an order or to get other questions answered, just give us a call. Shop hours are generally 7:00 am to 4:00 pm Central time. The shop is often loud so if there is no answer, just leave a message and your call will be returned ASAP. You may also fax over your inquiry, or send us an e-mail.
Midwest Custom Aquarium, LLC
16421 Highway 114
Starbuck, MN 56381
Office Phone (320) 283-5014
Cell Phone (320) 424-2329
Facsimile (320) 283-5414